Our client is a multinational B2B e-commerce company distributing agriculture parts and equipment serving as a solid and reliable supplier for a large number of businesses throughout Europe. Their Hungarian subsidiary is looking for a Customer Specialist in Budapest to ensure further growth and maintain their prominent position in the Hungarian agri-business.

Customer Specialist

BUDAPEST

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  • Providing technical assistance about products to customer requests
  • Handling all incoming customer questions about services, orders and complaints, objections, requests for quotations, questions on invoices, etc. by telephone, mail, social media, etc.
  • Initiate follow up calls with customers who have not bought for a while
  • Implementation of the sales strategy in the Internal Sales Department
  • Direct sales to smaller customers not visited by the Account Managers
  • Create leads that will be followed up by the Account Managers
  • Support Campaigns and promotions over phone
  • Help customers to use our facilities in the right way (Webshop)
  • Carry out all administrative tasks, like quotations, order/return processing, data entry/maintenance, maintaining discounts/prices, create reports, etc. with priorisation on focus clients
  • Making business and territory plans for specific markets and sharing customer related information with a clear division of tasks
  • Ensure and increase customer satisfaction and create opportunities
  • Training customers on how to use the webshop and presenting the benefits of using the webshop to customers
  • Secondary Vocational in a commercial/technical area
  • Good product and market knowledge of the product groups
  • Good knowledge of MS Office and affinity with other software programs
  • Native speaker
  • Time management skills
  • Outstanding communication skills written and spoken
  • Good level in written and spoken English
  • Friendly and binding nature
  • Solution-oriented, efficient and ability to work independently
  • Willingness to take responsibility
  • Resilient and self-motivated

If you proved ability to work successfully as an individual contributor as part of a team, you've come to the right place. What we offer: loyal and friendly environment together with a competitive remuneration package, opportunity to work from home as well as development opportunities to craft your career path.

For consideration, please e-mail your application in English to HILL International: zsofia.csanko@hill-international.com.

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